Crickes believes that gaming should always be fun. We've built a full set of responsible gaming tools directly into the platform so every player in Bangladesh can stay in control, set their own limits, and enjoy the experience without it ever becoming a problem.
PLAYER TOOLS
These tools are built into every Crickes account. You don't need to call anyone or wait — you can activate them yourself, right now, from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your Crickes wallet. Once you hit your limit, no further deposits are accepted until the period resets. You can lower your limit instantly, but increasing it takes 24 hours to take effect — giving you time to think it over.
Available NowNeed a short break from Crickes? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off break, your account is suspended — you cannot deposit, bet, or access the platform. The break cannot be cancelled once it starts, so use it when you mean it.
Instant ActivationSelf-exclusion is a permanent step for players who feel they need to stop gambling entirely. Once you self-exclude from Crickes, your account is closed for a minimum of 6 months. Crickes will also stop sending you any promotional communications. Self-exclusion cannot be reversed during the exclusion period.
Irreversible for 6 MonthsSet a session reminder that pops up after a set amount of time — 30 minutes, 1 hour, or 2 hours. The reminder shows you how long you've been playing and how much you've wagered in the session. It's a simple nudge to step back and decide whether you want to keep going.
Customisable IntervalsSet a maximum amount you're willing to lose in a day, week, or month. When your losses reach the limit you've set, Crickes will automatically prevent further betting until the period resets. This tool helps you protect your bankroll and avoid chasing losses.
Auto-EnforcedIf you're worried about your gambling habits or just want to talk to someone, Crickes support is available 24 hours a day, 7 days a week. Our team is trained to handle responsible gaming conversations with care and without judgment. Reach us anytime via live chat from your account.
24/7 AvailableSELF-ASSESSMENT
This short quiz is not a clinical diagnosis — it's a quick personal check-in. Answer honestly and see where you stand. If the result suggests you might need support, Crickes has the tools to help you right now.
Completely Private
Your answers are not stored or sent anywhere. This quiz runs entirely in your browser and is for your eyes only.
Remember
Responsible gaming means gambling for entertainment, not as a way to make money or escape problems. If gaming stops being fun, it's time to use your Crickes tools or talk to support.
1. Do you sometimes spend more money on Crickes than you planned to?
2. Have you ever tried to win back money you lost by betting more?
3. Does gambling ever affect your mood, sleep, or daily responsibilities?
4. Have you hidden your gambling activity from family or friends?
5. Do you find it hard to stop playing even when you want to?
KNOW THE SIGNS
Problem gambling can develop gradually. Recognising the early signs is the first step to getting back in control. If any of these sound familiar, use your Crickes tools or contact support today.
Spending more money than you can afford to lose on gambling.
Borrowing money or selling belongings to fund gambling.
Feeling anxious, irritable, or restless when not gambling.
Gambling to escape stress, depression, or personal problems.
Neglecting work, family, or social commitments because of gambling.
Lying to people close to you about how much you gamble or spend.
Chasing losses — betting more to try to recover money you've lost.
Feeling unable to stop gambling even when you want to.
If You Recognise These Signs
You are not alone. Many players go through difficult periods with gambling. The most important thing is to act early. Log in to your Crickes account and activate a deposit limit, cooling-off break, or self-exclusion right now. If you need to talk, our support team is available 24/7 via live chat.
Crickes is built for entertainment. We want every player in Bangladesh to enjoy the platform — the games, the excitement, the community — without gambling ever becoming a source of harm. That's not just a statement we put on a page; it's reflected in the tools we've built, the training our support team receives, and the policies we enforce every day.
Responsible gaming at Crickes means three things. First, we give players the tools to control their own gambling. Second, we actively monitor for signs of problem gambling and reach out when we see them. Third, we enforce strict age verification so that only adults can access the platform. These aren't optional extras — they are core parts of how Crickes operates.
We know that for most players, gambling on Crickes is a fun way to spend time and add some excitement to watching cricket, football, or playing a game of Bingo Fishing. We want to keep it that way. The responsible gaming tools on Crickes are there for everyone — not just players who are struggling. Setting a deposit limit from day one is a smart habit, not a sign of weakness.
Crickes has a strict 18+ policy. No one under the age of 18 is permitted to register or play on the platform. We enforce this through a combination of registration checks, identity verification, and ongoing account monitoring.
When you register on Crickes, you confirm that you are 18 or older. Crickes may ask you to verify your age by submitting a copy of your National ID card or other government-issued identification. If we have reason to believe that an account belongs to a minor, we will suspend the account immediately and investigate.
Protecting Young People at Home
If you share a device with younger family members, we recommend logging out of your Crickes account after each session and keeping your login credentials private. This prevents accidental or unauthorised access by minors in your household.
All responsible gaming tools on Crickes are available directly from your account settings. Here is how to access and activate each one:
Log in to your Crickes account
Go to crickes.io and log in with your registered mobile number and password.
Open Account Settings
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Go to Responsible Gaming
Find the "Responsible Gaming" section in your account settings. All tools — deposit limits, loss limits, cooling-off, reality checks, and self-exclusion — are listed here.
Activate the tool you need
Select the tool, enter your preferred limit or duration, and confirm. Most tools take effect immediately. Limit increases require a 24-hour cooling period before they apply.
Contact support if you need help
If you can't find a tool or need help activating self-exclusion, contact Crickes support via live chat. We're available 24/7 and will help you set up any restriction immediately.
Crickes takes extra care to identify and support players who may be vulnerable. Our platform uses automated monitoring to flag patterns of behaviour that may indicate problem gambling — such as large increases in deposit frequency, extended playing sessions, or repeated attempts to reverse cooling-off periods.
When our systems flag a concern, a member of the Crickes responsible gaming team will review the account and may reach out to the player directly. We do this because we genuinely care about the wellbeing of our players — not because we are required to. If you receive a message from Crickes about your gambling behaviour, please take it seriously. It comes from a place of concern, not judgment.
Crickes also has a policy of not offering bonuses or promotions to players who have activated responsible gaming tools. If you have set a deposit limit or are in a cooling-off period, you will not receive promotional messages encouraging you to deposit more. We think that's the right thing to do.
Responsible gaming isn't just about using tools when things go wrong. It's about building good habits from the start. Here are some practical tips that Crickes recommends to every player:
If you feel that gambling is becoming a problem for you or someone you know, talking about it is the most important first step. You don't have to figure it out alone. Crickes support is available 24/7 and our team is trained to have these conversations with care and without judgment.
Beyond Crickes support, we encourage players to speak with trusted family members or friends about their gambling. In many cases, simply having an honest conversation with someone close to you can provide the perspective and support you need to make a change.
Crickes Support
Contact Crickes support via live chat from your account dashboard, or email us at [email protected]. For responsible gaming conversations, ask to speak with a member of our player welfare team. We respond to all welfare-related messages as a priority.
If you want to activate any responsible gaming tool, have a concern about your account, or want to discuss your gambling with our team, here is how to reach us:
[email protected] — welfare messages are treated as priority
Live Chat
Available 24/7 from your Crickes account — fastest way to activate tools or get support
For related policies, see our Privacy Policy and Terms and Conditions.
PLAY SMART
Gaming is at its best when it's fun and in control. Register your Crickes account today and set your limits from the very first session. Play smart, play safe, and enjoy every moment.
18+ only. Gambling involves financial risk. Please play responsibly.